Forum Discussion
Hello Bridget,
Sorry to hear that you ran into this behavior.
If you are unable to replicate the behavior using the same audio file in a different slide, there's a chance that the issue is isolated to the slide that your team member created. Would you be willing to share a copy of the template file here or in private by opening a support case so we can take a closer look at what's happening? We'll delete it when we're done testing!
- BridgetMorrisonCommunity Member
Thanks! I added an audio file to the title slide, the slide right before it, and that fixed the issue!
Hi Bridget!
So glad to hear you were able to resolve your issue. Thanks for sharing the solution! If you run into any setbacks moving forward please let us know and we'd be happy to assist!
Have a great weekend!