Forum Discussion
Audio Not Playing
We are having this problem as well. Every time we try to record in RISE it will not playback, but it looks like it is there.
We figured it out. My company had not whitelisted all of the sites and it did not allow the recording to be uploaded. I would double check that all the sites are whitelisted. Originally we had whitelisted all of them and somehow that changed, but when they went back and did it, the recording worked easily. Good Luck!
Amanda Wollert
Trainer & Instructional Designer
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- AllisonLaMotte7 years agoStaff
Thanks for sharing the solution you found, Amanda W! Did that solution work for you as well, Amanda S?
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