Forum Discussion
- AshleySCommunity Member
Any updates on this?
- MeganTillesCommunity Member
I went back to using Storyline 2. It seems like that still works. It stinks, but I can't continue to troubleshoot this issue anymore. I'll keep my eyes peeled for a Storyline 360 update though - I'll miss using the Review tool, but a working course is more important to me.
Yup - that's the one!
Could you share one of your .story files here with me? I'd like to take a look at the set up and see how it's behaving. Use the Add Attachment button to upload it here.
- HeatherLunsfordCommunity Member
I was having this problem as well with all of my most recent files. I updated the software this morning, and the newest update seems to have resolved the issue. Yay!
- MeganTillesCommunity Member
Whew! Glad everything is working. I missed using Storyline 360. Thanks for the fix Articulate!
Glad to hear things are back to normal for you Heather and Megan!
- CJ-a6adb2f4-da7Community Member
I'm having the exact same issue, it's clearly an issue with Storyline. I have multiple audio files on a slide that are triggered by a click and they do not ever play.
Hi C J and welcome to E-Learning Heroes :)
Sorry to hear that you've run into an issue with this as well.
Are you using the latest update to Storyline 360 as Ashley shared here?
If so, would you be able to share your .story file so that we could take a look?
- CJ-a6adb2f4-da7Community Member
The .story file is over 1gb so sharing is not an option and I just downloaded the software 2 days ago. Looking at all the comments and doing a google search, this is a problem that you guys have been experiencing for a long while and apparently still haven't fixed. I submitted a support ticket yesterday and still have no reply
Hey C J - Thanks for letting us know that your reached out to the support team. You should be hearing from someone soon.
- MeganTillesCommunity Member
OH NO!! I downloaded the update and now audio is randomly cutting out on different slides. It was actually working fine before.