Forum Discussion

KateMackenzie's avatar
KateMackenzie
Community Member
2 years ago

audio resuming

Hi all, - using the audio trigger to pause media when user hovers over a button and have ticked resume playback when mouse hovers out, yet it's not playing the media again.

any tips?

  • SandeepGadam's avatar
    SandeepGadam
    Community Member

    Well, I'm experiencing the same problems. tried in many methods without success. Why does Storyline's default functionality fail to function properly as it's intended to?

    • StevenBenassi's avatar
      StevenBenassi
      Staff

      Hi Sandeep!

      Sorry to hear you've also encountered this snag with your audio triggers!

      If you're willing to share your project file, I'd be happy to take a look at your setup and troubleshoot what could be causing the behavior you're seeing. You can share it here in this discussion or privately through a support case and we'll remove it from our system once troubleshooting is complete!

  • Hi Kate!

    I’d be happy to help figure out what could be causing your audio triggers to not function properly!

    I just had a couple of clarifying questions first:

    If you’re willing to share your project file here in the discussion or privately through a support case, we can take a look at how you have your triggers set up and test the functionality on our end. We’ll delete it from our system when troubleshooting is complete!