Forum Discussion
Audio won't play in Articulate Review
Hi Sara,
Are you using the latest update of Presenter 360? There was a change with Chrome's playback of media if it's set to autoplay on the first slide, so that is impacting all Articulate courses even hosted in Review. You should see a play button on the first screen and once you've selected to play the media it should continue normally throughout the course.
If you're using the latest update of Articulate 360, and it's still not behaving as expected in Review can you share a link to your course so that we can test it?
Hi Ashley,
When you say that the change to Chrome's playback of media is impacting all Articulate courses, do you literally mean even the final versions we've published out as SCORM and loaded to our LMS aren't going to play audio or media? Or is this just an issue with the Articulate Review tool?
Hi Sara,
Yes, it would impact all courses that start with media set to automatically play on the first slide. If you have media starting later in the course after the user has interacted with the content there should be any issues with the playback.
The play button that you're seeing (in Review or your LMS) is part of the change we had to make in Articulate 360 to accommodate the Chrome 66 updates to autoplay. That user interaction is what the browser needs in order to play the audio or video. If your courses have a required user interaction on the first slide and no media, you may not need to republish to have the media autoplay.
We're also working on a content updater, and we'll let you know as soon as that is ready (no ETA has been determined yet!).