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WenonaBarlow-41's avatar
WenonaBarlow-41
Community Member
4 years ago

August 2021 Version - Error

I just updated my Storyine to the August 2021 version.  I began seeing error messages when I tried to preview the entire project...and then the scene...and then the slide.  I tried to change the version back to the June 1, 2021 version and I continue to get an unable to install message.  I have uninstalled Articulate, restarted my machine, installed again...but continue to get the August release.  Is there any way to install and select a specific version since this version is causing problems?

storyline 360
  • LeslieMcKerchie's avatar
    LeslieMcKerchie
    Staff
    4 years ago

    Hello Wenona, and welcome to E-Learning Heroes. 😊

    Thank you for reaching out and sharing what you are experiencing with your project. 

    I'm curious if the issue happens in any course you are working on or just this particular one?

    Here are the instructions for installing a previous update for Storyline 360:

     

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