Forum Discussion
Hi, Samuel.
Thank you for reaching out!
Are you using a custom pause button?
We have a bug reported where Closed Captions disappear when the timeline is paused using a trigger. However, they don't disappear when using the player's pause button.
I've connected this discussion to the bug report, and I'll be sure to come back to update you when I have some news.
- SamuelBarnard3 years agoCommunity Member
Hi Maria,
Thank you for getting back to me on this. We are using a custom pause button. If that's the cause then at least we can possibly work around it, or at the very least be aware of the limitation. Will pass on to the rest of my team.
If possible, it would be nice to have some additional functionality surrounding CC and custom pause/play buttons as sometimes you want something more bespoke than what the player provides.
Thanks again!
Sam