Auto Save Storyline 360

My storyline has been crashing a lot. It just crashed. I have autorecovery set to save every 10 minutes. It didn't. There is no recovered file. Of course, this is one of those times I haven't hit save since... oh... well, the last file I have says it was saved at 4:41pm. It's 12:32am as I type this. My project due date is in about 8 hours. Just wanted to share that. well, I'd better get started on this project! Maybe someone can let me know how to really get the autorecovery feature to work -- I should've been hitting save as well, I do get that, but yeah, I kind of feel like my parachute didn't open. I actually need to contact the team and figure out what's happening -- I've had so many problems with this program functioning, the crashing, memory errors, strange reformatting surprises . . . but this is really the most awful surprise of all. I did cut and paste the link you gave above -- the last time anything was autosaved appears to have been on the 9th of this month, at 9:41pm. That was nearly a week ago. I'm really puzzled.