Forum Discussion
Auto Save Storyline 360
Hello! I am wondering if there is an autosave function? I tried searching the forum but only seemed to see threads about earlier versions.
I have a brand new install of storyline and it occasionally freezes up on me or crashes. I'd love to set an autosave to make sure I'm not accidentally missing any of my work. I do save fairly often but when I am working on something that is interaction heavy I sometimes miss it.
33 Replies
Thanks! I didn't realize that replying to the email resulted in another post to the board, I appreciate the heads up. Oddly, I don't have an "edit" button under my response, it simply reads "Reply, Quote, Flag, Marks as Helpful, and Bookmark."
It looks like you may be logged in with a different Articulate ID here? The name on this most recent post is listed as "Performance Team" while Leslie's response was address to an account with the name "Steven Rickard".
That is correct -- unfortunately, I'm using an account assigned to our
team, and do not have access to that email password. I will remember to
remove personal info when replying via mail! thank you!Hey Steven,
When you are logged into the forums with your 'Steven Rickard' account, you should be able to edit the response that we mentioned above :) It's no worries on our part, we just want to be sure that you're aware.
Out of interest why don't you just do a conventional auto save feature like every other software, that everyone understands? My storyline doesn't seem to always realise it has crashed, and so often does not do me the courtesy of a recovery file.
It's reassuring but slightly depressing to read others having the same Sisyphean struggles with this program I have. Temperamental is the understatement. Every time I'm ready to flip it works really smoothly for a few weeks and I'm so grateful that it is behaving vaguely predictably that I always fall for it, and then afterwards I feel very naive.
Hi Amanda,
Sorry you've had such trouble with this. Have you checked after a crash to see if the files are in your temp folders?
Here's how to check:
1. Open this folder in Windows Explorer:
Tueppdata%\Articulate\Storyline
2. Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop.
3. Change the file extension of the copy on your desktop from *.tmp to *.story.
4. Double-click the file to open it in Storyline.
Our team looked into an autosave feature some time ago, and it was determined that saving content and determining when something should be saved should be in the hands of the author, not something we implement, it can also lead to a performance slow down if it's constantly saving in the background. The auto recovery feature was put in place so that if something happened with Storyline, it would allow you to resume working where you left off. That's a feature that you'll need to enable, and it will only take effect after your first manual save.
Can we please add Auto-save as a feature request?
Thanks in advance!
Hey Philip! Storyline has a built-in auto-recovery feature that you can access in the Storyline Options menu.
It sounds like you're looking for something a bit more specific, though. Can you elaborate on what you have in mind for our product team? Thanks!
Yes, thanks for asking.
If I am working on a project and my laptop dies or my SL crashes, it would be nice if next time I open my SL file it had saved all the work I did in case I forgot to hit save.
Many other apps do this, especially Microsoft suite apps like Word, Excel, PPT, etc...
Not sure if SL is too complex for such a feature but it would be very helpful.
Also, sometimes I am in a state of mental flow when designing a project and it's an annoying mental pull to have to keep remembering to hit save just in case SL crashes, which it has crashed many times on me before and I have had to redo some work I already completed.
Let me know if this helps understand what I am looking for in this potential feature. If not, I am happy to answer further questions or jump on a phone call.
Thanks in advance!
I appreciate that feedback and use-case Philip. I've shared your thoughts with our team.
Yep, up vote for auto recovery that actually works, regardless of whether you've clicked save or not. Your application crashes for the most trivial reasons - I was simply resizing an icon when it crapped itself this time. Just lost two hours of work because I didn't click save, even though auto-recovery is checked. I shouldn't have to work with my fingers crossed - if you're not going to make the application stable at least make it possible to recover your work.
Thanks for sharing your thoughts Chris. I've passed them on to our team as well.
Thank you, Leslie!
I have Build 3.30.19518.0 installed. SL has been unexpectedly closing down without any error messages. Each time I lose everything I worked on since the last saved version. Auto-recovery is set to 10 minutes, but it's not saving anything. I checked under C:\Users\AppData\Roaming\Articulate\Storyline and have no temp file. I real autosave would be useful considering that, unfortunately, SL crashes regularly.
Hi Tina,
Thanks for reaching out and letting us know that you are experiencing crashing and that you are using the latest update.
Have you been experiencing crashing previously or has this been since your last update?
I'd advise a repair of your Storyline 360 install to alleviate the issue you're running into.
