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22 Replies

  • Hello Mien!

    That's correct, Storyline 3 has an auto-recovery setting and not an autosave function.

    You can find the auto-recovery files by looking in your temp folder. You'll need to save the project first, and then it will initiate the auto-recovery feature. 

    Here's how to look in your temp folders for Storyline 3 projects:

    1) Open this folder in Windows Explorer: %appdata%\Articulate\Storyline 

    2) Scan the contents of this folder for a file that starts with the name of your project. If you find one, copy it to your desktop. If you find more than one, copy the latest version to your desktop. 

    3) Change the file extension of the copy on your desktop from *.tmp to *.story. 

    4) Double-click the file to open it in Storyline.  

    Let me know if you have additional questions!

    • angelo's avatar
      angelo
      Community Member

      I have auto-recovery set to 10 minues.  I went to the temp folder and the most recent temp file is from 2 weeks ago - even though I've been using storyline every day.  Why isn't the auto-recovery working?

      • KellyAuner's avatar
        KellyAuner
        Staff

        Hi, angelo!

        Can you please confirm that you've been saving your progress prior to checking the the temp folder? The autosave feature will return you to an earlier version of your course if Storyline crashes or you close the app accidentally. Currently, it doesn't consistently save your file, having it accessible to you if the software closes unexpectedly. Please let me know if you have additional questions!

    • MichelleMcKi995's avatar
      MichelleMcKi995
      Community Member

      Can I ask for clarification here as to what you mean by "You'll need to save the project first, and then it will initiate the auto-recovery feature." I thought the whole point of the auto-recovery feature was to provide a file in the event that you hadn't saved.

       

  • MienPatterson's avatar
    MienPatterson
    Community Member

    Storyline 3 has an auto recovery setting, but does not have a auto save function?  Many times I try to save my project, but the screen keeps saying that I have to "Save as" because another program is running.  I don't know why that is. The project is the only one that is opened. Then it saves the file several times on my computer. This time, it didn't save anything even though I tried to save twice. Does anyone else experience that?