Forum Discussion
Background Audio doesn't play on the published video file
Hi Team,
I've added a background audio in my content, however, upon publishing the same as a video, the audio doesn't seem to work. Is there a workaround?
Hello, Sonam Bajpai! ✨
I'm happy to share that we have released a new update for Storyline 360 (Build 3.79.30834.0).
In this update, we have an enhancement where:
- Background audio is now supported in the published video output.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions, please let us know in this thread or privately in a support case.
Have a great day!
Hello Sonam Bajpai,
I'm happy to help!
Some course elements won't appear when you publish a course to video and that includes the background audio of your course.
We currently have this feature logged as a Feature Request and I'll be sure to include your voice in the report so I can l update you here if the feature makes it onto our feature roadmap!
Hello, Sonam Bajpai! ✨
I'm happy to share that we have released a new update for Storyline 360 (Build 3.79.30834.0).
In this update, we have an enhancement where:
- Background audio is now supported in the published video output.
As a first step, I recommend updating Storyline 360 to the latest version. Here's how:
If you have any questions, please let us know in this thread or privately in a support case.
Have a great day!
