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AlisonCoops-38f's avatar
AlisonCoops-38f
Community Member
3 months ago

Background audio either keeps going or ends abruptly

Hello, I've added background audio to a short module. (love it!) Fade tracks in and out is checked. Loop playlist, lower background audio, and pause background audio are not checked. At first my background audio was longer than the module and the music kept playing after everything else was done. I tried a trigger to stop it, but that was an abrupt stop. So I tried making the audio track exactly the same length as content. The music kept playing. Thinking I may have miscalculated, I shortened the audio track by 1 second, now it stops abruptly 1 second before the rest. Thoughts?

storyline 360
  • JoseTansengco's avatar
    JoseTansengco
    Staff
    3 months ago

    Hi Alison,

    Happy to help!

    You can achieve the fade effect and control exactly when your background audio ends using slide triggers. In the screenshot below, I used triggers to gradually decrease the volume of the background audio using the Player.BackgroundAudioVolume variable.

     

    You can use a similar approach to slowly bring the volume of your background audio down to 0 just before the timeline ends. I've added a sample project file so you can see this solution in action. 

    Let me know if you have any questions!

  • AlisonCoops-38f's avatar
    AlisonCoops-38f
    Community Member
    3 months ago

    So if there's only one track in the background audio, there's no built-in way to have it fade out at the end of the course, right? And the trigger I use is Adjust variable. Thank you! 

    • EricSantos's avatar
      EricSantos
      Staff
      3 months ago

      Hello Alison,

      I am happy to chime in. You are correct. There is currently no built-in way to have the background audio fade out at the end of the course. The "Fade out" feature that's available now works when at least two audio tracks are in your playlist.

      If you'd like to see changes in the background audio feature, feel free to submit a feature request to our product team here. We can also help you submit one. You may respond here with a description of how the new feature will benefit you and your organization, and we'd be happy to inform our product team!

  • AlisonCoops-38f's avatar
    AlisonCoops-38f
    Community Member
    2 months ago

    Triggering the adjust variable worked when I published it as a course. Then I wanted to publish it as a video. Not only did the background audio not fade out at the end, it doesn't abide by the "Lower background audio volume when slide audio plays."

    • JoseTansengco's avatar
      JoseTansengco
      Staff
      2 months ago

      Hi Alison, 

      When you publish a course in video format, Player elements are not included in the published output. This includes any elements referenced by the "Player.BackgroundAudioVolume" variable, which is what's used in this solution to make the workaround work. You'll need to use a different publishing format to use any solution that references player elements.

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