Forum Discussion
Background Music keep playing.
When I pause the player, the music just keeps playing, is there any trick to pause the background music in sync with the course material.
Hi everyone!
Good news! I'm happy to share that we just released Storyline 360 (Build 3.81.31200.0), which includes a feature to control the background audio for each slide using triggers to play, pause, or stop the playlist.
This was highly requested, so we hope it serves you in your course creation! If you run into any snags, don't hesitate to contact our team in a support case.
- AmandaAllen-08bCommunity Member
- KaiDeanCommunity Member
What I would like to see as part of this this new feature (which is a great addition) is the ability to fade it out at the end of a piece of content too. I want to reach my last slide and it fades to zero, right now, the music continues to play forever. This means I cannot use it at all which is a real shame as I love how it will automatically dip the audio when there is another sound happening on the slide.
- CrystalKomarizaCommunity Member
It would be great to find a solution for this
- MillieTice-df70Community Member
I'm having a similar issue. While I can create a trigger to pause the in-slide media, I don't see an option to pause the Story-wide background music using the new feature released April 2023.
Hi Millie!
Thanks for sharing the feedback on how you'd like to use background audio in your course!
We currently have this logged as a feature request, so I’ll go ahead and include your voice! We’ll update this discussion if this feature makes it on our feature roadmap.
- CrystalKomarizaCommunity Member
Hello. I heard about this workaround but have yet to try it:
A workaround for pausing the background audio for a specific slide when a video ends or is paused is to add another video to the slide. Configure the video as follows:
- Make sure the video is short and has no audio.
- Insert the video into the slide and drag it outside of the slide area so it is not visible to the learner.
- Add a trigger to play the new video when your video completes.
- Add a trigger to play the new video when the new video completes.
This will result in a hidden video playing outside the slide that starts when your original video ends and loops continuously during the slide. While this new video plays, the background audio will be paused if you enable the option under Slide-Related Settings to Pause background audio when video content plays on a slide.
- BethDokolasaCommunity Member
I will have to try this. I tried something similar with a silent audio track but the background audio still played.
- KerstinHummlerCommunity Member
It would be great if you could include a feature to pause the background audio. Just like Kai, I need the music to fade out and stop at the end of the last slide. If the music continues to play forever I cannot use what I built at all, which is a pity. Otherwise the background audio feature is great since it makes everything sound so professional!
- olivierchemin-2Community Member
Like Amanda, I would also like to pause the background music when the user clicks on the pause button on the player and reactivate it when they click on Play.
Or I'd like to find a way of integrating a toggle background audio button without displaying all the other toggle switches for accessibility controls. - DucNguyen-64235Community Member
NEED PAUSE BG MUSIC WHEN USERS CLICK PAUSE ON SEEKBAR !!!S0S!!! EMERGENCY!!! FAST!!!
I wanted to share a quick update! We have the option to pause background audio when the player is paused, logged as a feature request. We are currently prioritizing other feature requests but when this makes it on the roadmap, we'll be sure to update this discussion.
- IrisSchlabitzCommunity Member
Hi @Matheus,
I added a trigger on the slide that needs to be paused: "Pause media at time 0:00" - this made the brief sound stop (instead of pause media when slide starts).
Also, you can add an image in the Player Options to overwrite the black screen. Just as a note: Usually the screen with the play button does not show once the SCORM (in my case) has been uploaded to our webpage - the SL plays automatically. The play button only shows for mobile devices - therefore a key image looks better.
I hope this helps.
- EricSchaffer-d1Community Member
I believe you can pause or stop the background music by setting a trigger to pause media or stop media at a cue point or a time on the timeline. Then add a trigger to resume if you want to.
The problem is the background music doesn't pause when the user clicks pause on the playbar. For example, let's say the learner wants to pause the audio to answer a phone call. When they select Pause on the player the in-slide audio pauses, but the background audio does not. It seems like that scenario would be a more common use case than one in which a developer would want to turn off/pause the background audio for a single slide.