Forum Discussion
Bad video quality when converting an MP4 file to a SCORM file
I have converted MP4 files to SCORM files via Articulate Studio. However, the quality of the videos has become very poor as a result. Have you had any experience with how it helps to tick the box "Do not compress video at publish"? Or are there alternative approaches for a better video quality?
Hello Saskia,
Sorry to hear that you ran into this snag.
To help understand what's happening, I'd like to ask a few questions:
- Are you working locally when editing and publishing your Presenter 360 course?
- Do you have the latest version of Presenter 360 installed?
- Have you tried repairing Studio 360 to see if this helps?
- How about Microsoft Office?
If the issue persists after trying these troubleshooting steps, reach out to our support team by opening a case so we can take a closer look at what's happening.
Let me know how it goes!
