Big Red X in Story View

Big Red X - Potential Solution

With the help of Lianne on the Articulate Support Team, the solution I found was to check for unicode text using this link: https://freetools.textmagic.com/

I found that, when I copied and pasted text from the slides into the Notes section, a big red X appeared that then transposed itself to all of the slides into the project, rendering it impossible to publish. The solution was to:

a) make a note of the slide it happened on and copy the text from the problematic slide

b) paste the text into 'textmagic.com' to find out where the unicode was appearing

c) copy the entire project and save it with a new name

d) open the new project

e) delete the offending slide

f) recreate the slide while being careful to avoid unicode text. The text book solution to the unicode text problem is to copy and paste in Notepad to wipe the unicode text out. However, I found that the unicode still appeared in paragraph breaks, so I just used separate text boxes in the new slide to denote paragraphs. 

e) Save and republish

It has taken me over three days to figure all this out, after importing into a new project/uninstalling and reinstalling the software etc. etc. Hopefully, this post will save someone out there a lot of time and unnecessary angst. 

Jane