Forum Discussion
Black screen on preview
I recently purchased Articulate 360 after enjoying the free trial (which worked without issues). But now, with the purchased version I am unable to preview my work. When I click on preview, I only g...
Hello Danae,
Thanks for letting us know what fixed the issue for you!
Looks like you encountered a form of file corruption which caused your file to not preview properly. Here's a look at what causes file corruption, as well as some tips on how to avoid it:
If you encounter any further issues with your project file, feel free to open a case with our support team here for additional assistance.