Forum Discussion
NicoleBehrens
9 years agoCommunity Member
Black screen when slides in 'view mode' in Preview or Published.
  I have been working on simulations with storyline 360 for a few months now. I recently wanted to integrate videos with simulations for a more view then try sort of feel. 
 When I am making simulatio...
- 3 years agoHi, everyone! I have some great news to share! We just released another update for Storyline 360. In Update 77, we've included important fixes and new features. One of the enhancements we've included: - Storyline 360 now supports screen recordings on primary and secondary monitors with DPI settings over 100%.
 Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here. Please let me know if you need additional help! 
AlyssaGomez
8 years agoStaff
Hi Amy,
Good to know it worked after disconnecting your monitor. Since we're now on update 3.11.14249.0, try updating your software and do a new screen recording with the monitor connected.
Let me know if that solves it!
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