Forum Discussion

NicoleBehrens's avatar
NicoleBehrens
Community Member
9 years ago
Solved

Black screen when slides in 'view mode' in Preview or Published.

I have been working on simulations with storyline 360 for a few months now. I recently wanted to integrate videos with simulations for a more view then try sort of feel. When I am making simulatio...
storyline 360
  • KellyAuner's avatar
    KellyAuner
    3 years ago

    Hi, everyone!

    I have some great news to share! We just released another update for Storyline 360. In Update 77, we've included important fixes and new features.

    One of the enhancements we've included: 

    • Storyline 360 now supports screen recordings on primary and secondary monitors with DPI settings over 100%.

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!

AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
8 years ago

Thanks, Nicole for sharing that update and that the change in your settings worked.

Can I ask what it was set to prior? Also, were you able to project to the larger monitor and record solely there vs. on the laptop? Or does this occur when it's connected to the second monitor regardless?

NicholeDinato's avatar
NicholeDinato
Community Member
8 years ago

It was set to 140%, I don't know about projecting, I've only worked on my laptop or on the two monitors. Thanks!