Forum Discussion

NicoleBehrens's avatar
NicoleBehrens
Community Member
9 years ago
Solved

Black screen when slides in 'view mode' in Preview or Published.

I have been working on simulations with storyline 360 for a few months now. I recently wanted to integrate videos with simulations for a more view then try sort of feel. When I am making simulatio...
storyline 360
  • KellyAuner's avatar
    KellyAuner
    3 years ago

    Hi, everyone!

    I have some great news to share! We just released another update for Storyline 360. In Update 77, we've included important fixes and new features.

    One of the enhancements we've included: 

    • Storyline 360 now supports screen recordings on primary and secondary monitors with DPI settings over 100%.

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!

NorIdayuRamli-b's avatar
NorIdayuRamli-b
Community Member
6 years ago

Hi. I encountered an error while publishing my course in Rise. The content published from SL360. Kindly refer the attachment. When I insert the voice over (.mp3 file), the content screen will be displayed with the blank screen (black color) and also the play button. If I removed the audio, the content will be displayed as usual (the first screen that I’ve set in my SL360).