Forum Discussion

NicoleBehrens's avatar
NicoleBehrens
Community Member
9 years ago
Solved

Black screen when slides in 'view mode' in Preview or Published.

I have been working on simulations with storyline 360 for a few months now. I recently wanted to integrate videos with simulations for a more view then try sort of feel. When I am making simulatio...
storyline 360
  • KellyAuner's avatar
    KellyAuner
    3 years ago

    Hi, everyone!

    I have some great news to share! We just released another update for Storyline 360. In Update 77, we've included important fixes and new features.

    One of the enhancements we've included: 

    • Storyline 360 now supports screen recordings on primary and secondary monitors with DPI settings over 100%.

    Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You'll find our step-by-step instructions here.

    Please let me know if you need additional help!

ShakiraMoss's avatar
ShakiraMoss
Community Member
6 years ago

Hi, I am also having issues when publishing from Storyline (latest version) with an mp3  file on the first slide).  When published to review to insert into a rise module the black screen appears with a play button and then it launches.  I have tried to put another slide before this as a thumbnail, but then it won't autoplay the mp3 (even though the trigger says play when timeline starts) in the second slide.     I can't figure it out.  Any solutions?