Forum Discussion
Black screen with sound when I publish videos. Help!
I have recently switched to a laptop, went to publish a video after editing it and I got the video with no image just the sound. I cant see anything I can change.
Hi David,
Welcome to the E-Learning Heroes community!
I apologize for the issues you are experiencing when trying to publish videos. First, I'd like to confirm that you are using the latest version of Replay 360 (Build 2.23.24149.0).
Here are a few other steps you can try:
- Verify that video hardware acceleration is enabled
- Repair Replay
- If the repair does not assist, try this
If you feel comfortable, can you please share your file with us file publicly here, or privately in a case so we can investigate?