Forum Discussion
Blank screen when previewing
Hello,
Myself and another developer are either receiving blank white screens or three dots cycling on the screen when trying to preview different things. My issue I think is related to this link, but its four years old. https://community.articulate.com/discussions/articulate-storyline/unable-to-preview-in-sl3
My interaction is set to change a variable when an object intersects with another object. I've attached the file. I copied the slide from a larger module.
Thanks for any help.
Hi, Robert.
Thank you for sharing the .story file!
I believe the issue is related to all your pictures grouped together, while you have individual triggers assigned. Ungrouping them fixed the blank screen on my end.
Let me know if that works!
Good morning,
That totally did it. What a good way to start Monday.
So how come grouping them caused that? And I assume going forward that it's best not to group objects with triggers?
Thanks!
Hi Robert!
Thanks so much for the update! So glad that did the trick!
It's a good practice to avoid groups if you need to interact with the objects individually. Since your goal is to interact separately with each object, I'd recommend ungrouping.
I just wanted to add a quick note: it looks like your signature came through when you replied via email. You can remove it by clicking ‘Edit’ below your response. Here’s a quick Peek 360 video if you need help.
Have a great afternoon!
