Forum Discussion

AmyHengst-0059e's avatar
AmyHengst-0059e
Community Member
3 years ago

Block Templates not saving

I'm having an issue the last several days of not being able to copy and save template blocks to re-use, which is an issue for formatting and sharing information between courses. I can add the blocks...
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AaronRose-87e31's avatar
AaronRose-87e31
Community Member
2 days ago

Same here. For the last couple of weeks, when I save a block template, it says saved but does not appear in my library of saved block templates. New block template thumbnails used to appear at the top of the library list. Sometimes (not for every block), if I type in the name I saved it as, it shows up, but it is not visible when I open the library. Very frustrating! I added a screen capture vid.

  • KellyAuner's avatar
    KellyAuner
    Staff
    23 hours ago

    Hi AaronRose-87e31,

    I'm sorry to hear you've hit this snag!

    I understand that new block templates used to appear at the top of the library list, and now you have to search them by name. It looks like your block template library is now sorted A to Z. That would explain why templates with numbers show up first, followed by the rest in alphabetical order. It’s possible it was previously sorted by Recent, which is why newer templates appeared at the top.

    If you’re still not seeing some saved templates, please try clearing your browser cache and check again.

    If anything still looks off, please let me know and we can continue troubleshooting!