Forum Discussion

DianaPortela's avatar
DianaPortela
Community Member
7 years ago

Blurred zoom region

Hi, I made a "zoom region" on my slide for the learner see a close-up view of a portion of a document. But when it zoom, my document get's blurred !   The document is in high quality and the p...
storyline 360
AlyssaGomez's avatar
AlyssaGomez
Staff
7 years ago

Hey Jon,

Thanks for chiming in. We are seeing some issues in Storyline 360 with images appearing blurry when you apply a zoom region to a slide. 

In your other post, you mentioned you're having other issues like lag and object shift. We'll want to have a look at your file to see exactly what's going on there. 

If you'd like to share your file privately, click here!

  • NB-5ef0767b-5eb's avatar
    NB-5ef0767b-5eb
    Community Member
    7 years ago

    Yes, I also experienced blurriness when using zoom, even a small amount of zoom. In the preview mode, the zoom looks great. But when the file is published (this is for web view), the zoom makes the the blurriness too much.

  • JonSchiedermaye's avatar
    JonSchiedermaye
    Community Member
    7 years ago

    Alyssa I didn't see your response until N B added to the thread today. I'm glad you are seeing the issue as well and look forward to the update that fixes the issue(s).

    Unfortunately I cannot share project files for confidentiality reasons, but it seems like a universal problem. Everyone at my company using SL360 (about 8 of us) is having this same issue.

    As for lag and object shift, that is persistent but seems to vary by degree from project to project.