Forum Discussion

DianaPortela's avatar
DianaPortela
Community Member
7 years ago

Blurred zoom region

Hi, I made a "zoom region" on my slide for the learner see a close-up view of a portion of a document. But when it zoom, my document get's blurred !   The document is in high quality and the p...
storyline 360
AlyssaGomez's avatar
AlyssaGomez
Staff
7 years ago

Hey Jon,

Thanks for chiming in. We are seeing some issues in Storyline 360 with images appearing blurry when you apply a zoom region to a slide. 

In your other post, you mentioned you're having other issues like lag and object shift. We'll want to have a look at your file to see exactly what's going on there. 

If you'd like to share your file privately, click here!

JonSchiedermaye's avatar
JonSchiedermaye
Community Member
7 years ago

Alyssa I didn't see your response until N B added to the thread today. I'm glad you are seeing the issue as well and look forward to the update that fixes the issue(s).

Unfortunately I cannot share project files for confidentiality reasons, but it seems like a universal problem. Everyone at my company using SL360 (about 8 of us) is having this same issue.

As for lag and object shift, that is persistent but seems to vary by degree from project to project.