Forum Discussion
DianaPortela
7 years agoCommunity Member
Blurred zoom region
Hi,
I made a "zoom region" on my slide for the learner see a close-up view of a portion of a document. But when it zoom, my document get's blurred !
The document is in high quality and the p...
KellyAuner
3 years agoStaff
Hi S T,
Thanks for reaching out!
I'm sorry to hear that you are experiencing blurred resolution with a zoom region. I want to ask you a few questions to begin troubleshooting:
- Are you working from your local drive? Working from a network drive can cause erratic behavior.
- Is this issue isolated to one project or image?
- Does the image appear blurry in preview or only when published?
If you feel comfortable, you can share your project with us here, or privately through a support case so we can investigate this! We will delete it from our systems when troubleshooting is complete.
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