Forum Discussion
Blurry Images in Preview and Published
I've noticed this for awhile, all of my images I insert into this Storyline 3 course appear quite blurry everywhere - on the Storyline development screens, when previewed and when published (either as HTML5 or Flash).
The images are all smaller than the maximum size, they are at 100% scaling, have no effects applied to them. My Publish settings is set to 100% quality. I've tried bitmaps, pngs, jpgs, all identical blurry results.
I've searched these forums and seen a couple other threads on it , but never found a solution or real explanation for it. I can't send this course over to my client - it's embarrassingly bad.
- PaulJaegerCommunity Member
Again. Look at this screen image. This jpg hasn't been reduced in photoshop. It hasn't been shrunk or enlarged on the screen. Its as it is. In photoshop it is crisp and clean but imported in Storyline 360 it looks like garbage and its making our modules look very unprofessional. This should be a very high priority for your engineers to be working on.
- PaulJaegerCommunity Member
This shouldn't be chrome, firefox, ie or any other issue. It should work perfectly and look crisp and clean on ANY browser. Lets get this fixed please!
- PaulJaegerCommunity Member
Just so there isn't any confusion on my publish settings. Yes. I have all my settings set to the highest quality UNLESS there are some other settings that I am not aware of that are buried in your software somewhere. If there are any other settings you should have them at eye level so you aren't digging around trying to figure out where they are. Just a suggestion. Please for the love of all that lives on this planet. Fix this.
- GerryWasilukCommunity Member
Is the image being brought into Storyline a JPG?
- PaulJaegerCommunity Member
No scaling going on here. Its a 100% jpg. No compression and as I stated earlier. Looks perfect in photoshop and every other photo imaging product with the exception of Storyline 360. My display size is 720x540 and the jpg that goes in the background is that size. This is so frustrating. This thread was started 2 years ago without resolution. Why is this so hard to fix? Why are people still commenting on here after 2 years without a resolution to the problem?
- GerryWasilukCommunity Member
Instead of a JPG, try it as a EMF image file and see if it makes a difference.
- DevinOTooleCommunity Member
- KelleyLikesCommunity Member
Hi, I'm having this issue. I'm knee deep into adding screen shots and they are all blurry. At 160% they are super clear, but blurry otherwise.
Any solution on this problem?
- KelleyLikesCommunity Member
Ok, so I spent some time reading other posts. I found that if I set my Story Size larger than what I need, the images end up being pretty much crystal clear, not blurry at all. I made the story size 2047x1200 (Design tab) Lock aspect Ratio and then scaled when I first changed it...simple fix, but it worked for me.
- MiriamLarson-bcCommunity Member
Kelley this sounds great - but we can't see your images.
Strangely, now I can see them! Sorry for the red herring!