Forum Discussion

SimonSeagrave-a's avatar
SimonSeagrave-a
Community Member
9 years ago

Browser Screen Flashes Between Slides

Hi all, When playing a published Storyline 360 project (v3.3.9986.0) in a Chrome web browser, I experience a single brief white-screen flash when I move/navigate between the slides/screens. Is a...
storyline 360
AshleyT-Pollard's avatar
AshleyT-Pollard
Staff
8 years ago

Hi Margit,

Thanks for sharing that and I found your case with Jonathan. It appears the issue you're experiencing is slightly different than the one discussed in this forum discussion (where it only impacted HTML5 output in IE11) since you're seeing this in IE and Chrome.

We've got a new issue filed as a possible bug with our team, and we'll keep you posted here in ELH and as a part of the support case.