Browser Screen Flashes Between Slides

Hi all,

I am also experiencing this issue when publishing in HTML5. It seems like there is a problem with the page loading in HTML5 as I think the flicker is actually the slide background appearing slightly before the rest of the image loads. It doesn't happen when published in flash and runs very smoothly, Unfortunately, I can't ask everyone in the company to enable flash on their browsers to view it as there are related IT issues that would be a pain to get around.

This problem only started for me after the latest update which fixed an issue I had with the zoom functionality. It occurs on Firefox and Chrome. The behaviour is slightly different on Edge as the screen gets blurry for a second instead of flashing. While I might be being overcautious here, it has been mentioned to me by a colleague that releasing the courses with flashing screens may actually be a slight risk to people who might suffer from epilepsy. 

Other than that. it really is causing us delays with our development, which was already delayed while we waited for the previous zoom fix. Storyline is a a great product and there is a great community here. Unfortunately, issues with HTML5 are making it increasingly more difficult to keep choosing it as our go-to development tool. 

I have already opened a ticket (#01174847) and Angelo is looking into it for me. I would urge all of you on this thread to raise a bug too as this is the only way that we will get this issue fixed quickly. I really hope that this issue gets addressed sooner rather than later as it would make a really nice early Christmas present!

Kind regards,

Derek