Forum Discussion

SimonSeagrave-a's avatar
SimonSeagrave-a
Community Member
9 years ago

Browser Screen Flashes Between Slides

Hi all, When playing a published Storyline 360 project (v3.3.9986.0) in a Chrome web browser, I experience a single brief white-screen flash when I move/navigate between the slides/screens. Is a...
storyline 360
KatieRiggio's avatar
KatieRiggio
Staff
8 years ago

Thanks for bringing this to our attention – and really sorry you're still seeing a flash in Chrome (HTML5 output) with the latest Storyline 3 update, Chris. 

Great move on opening a case with our engineers! I took a peek into your case, and I can see our team is testing your file to see what's happening there.

You should hear back from someone soon and I'll be sure to share updates here, as needed!

  • ChrisColeman-f0's avatar
    ChrisColeman-f0
    Community Member
    8 years ago

    Hi Katie,

    Thank you for getting back to me and looking into this issue.

    I look forward to hearing back from you and your engineers regarding this. Please let me know if you require any further information from me.

    Kind regards,

    Chris