Browser Screen Flashes Between Slides

Hi all,

Great news!  We just released another update for Articulate 360, and included a few important fixes and new features that you'll see in the release notes here.  

The item you'll be interested in is how we fixed the issue where HTML5 output would blink or flicker between slides in Internet Explorer and Microsoft Edge.

Just launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.

Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly. 

I'm really happy for all of you using Articulate 360 and this solution, but I'm having this problem in Storyline 3.

Alyssa and Ashley,

thanks so much for all your help. Love the new 360 update and new features. Will test it all in the upcoming week.

Marina

Hi Alison, 

We know that the issue is still present in Storyline 3, and hope to see this same fix in the next update of Storyline 3. That date and list of fixes is still TBD, but we'll share in the forums once we have more info. 

Hi all,

A quick update, this fix is now also included in the latest update for Storyline 3. Updates are free for Storyline 3 licensees and you can download the latest update here. You can also view the entire list of Release notes for Storyline 3 here. 

Please let us know if you have any questions! 

I've updated my storyline 3 product a couple of days ago but am still experiencing the flash between slides in IE. Any suggestions? I cannot put my content on a testing site due to security reasons.

Hi Sarah,

I completely understand you not being able to share you file publicly. I made a quick sample file in Storyline 3 for you to test in Internet Explorer. 

Can you open this link and let me know if you're seeing the flicker between slides there? 

Thanks for that update Alison and glad to hear it! 

I am in contact with the support because the problem still exists.

I still see the problem for example when i jump back with a trigger to the first page and redo the pages and uploading my course to the scorm cloud and there it still flashes.

Unfortunately I'm still seeing it occur as well.