Hi Meg!
It sounds like censored content is being revealed when publishing your Storyline 360 course. I'd be happy to work with you to figure out what could be causing that!
I have a follow-up question first so I can understand what you're experiencing a little better:
- Is the personal data only being revealed at a certain timeline of the video? If so would you be willing to share your project file privately through a support case, and provide a timestamp where the issue is occurring? We'll delete it from our system once troubleshooting is complete!
In the meantime, as a workaround, I have seen other users find success with censoring personal information by creating a shape and using the shape to mark sensitive content. Here's a quick tutorial!
Hope this helps! Looking forward to hearing from you!