Forum Discussion
RazNissanov-8e9
2 years agoCommunity Member
Bug in Storyline 360 preview
Since this morning the preview option in the slide or in the preview tab doesn't work.
Please advise,
Thanks
Hi Raz,
Sorry to hear that you ran into this snag.
We're not seeing this issue being reported by our other users, so there's a chance that the behavior you're experiencing is either specific to your installation or project file. I'd like to ask a few questions to help clarify your experience:
- Are you able to replicate the behavior on a new Storyline 360 project file?
- Does doing a repair of your Storyline 360 installation help address the behavior?
- Is your project file saved locally when you attempt to preview or publish it?
If doing a repair doesn't help, please open a case with our support team here so we can take a closer look at the behavior you're experiencing.