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RajaramanS's avatar
RajaramanS
Community Member
4 months ago

Bug: learner_response shows underscores for Non-Latin Languages in LMS Tracking for Survey Question

Hi Team, I have encountered an issue with Survey Questions in Storyline 360 (Version 3.109) when publishing to SCORM 2004 (3rd Edition). When a learner answers Survey Pick One, Pick Many, or Shor...
Articulate 360
storyline 360
RajaramanS's avatar
RajaramanS
Community Member
3 months ago

Thank you for your response morgann5238​ . I look forward to your proposed solution. 

LucianaPiazza's avatar
LucianaPiazza
Staff
3 months ago

Hello RajaramanS,

Thanks for reaching out! It sounds like Storyline is reporting non-Latin survey responses as underscores in the SCORM 2004 learner_response field instead of displaying the original characters. I've opened a support case so our support engineers can take a closer look at your setup! You're in excellent hands! 
We'll follow up shortly via email. Thanks for your patience!