Forum Discussion
Underscores not displaying correctly in Rise question pools
I am creating question pools in Rise and have some questions where the user will choose a multiple choice option to complete a blank space in a sentence.
For example: A popular holiday that falls in October is called ___________.
The "blank" line that appears seems fine in the preview, but when I export the file to LMS or PDF format, the blank line appears as dashes.
For example: A popular holiday that falls in October is called _ _ _ _ _ _ _ _.
Does anyone know what may be causing this? I haven't inserted any spaces.
- hazelBStaff
Hi Libby! So sorry to hear that your underscore characters have spaces in between when viewed in your LMS.
- Does the same issue appear in all supported browsers?
- Is it happening to all of your questions with underscores or just one?
- Are you copying and pasting questions from a source file?
I just did a test and uploaded it in SCORM Cloud and here's how it looks in Chrome:
Here's how it looks in PDF format:
- LibbyNelson-1edCommunity Member
Hello!
It looks the same in Chrome, and must display correctly in Edge regardless since that's our company's preferred browser. They aren't copied from the same file - in fact I typed them in individually in an attempt to remediate the issue.
Any other thoughts?
- KarlMullerCommunity Member
HI Libby,
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You may want to edit your post and remove that information.