Forum Discussion

RajaramanS's avatar
RajaramanS
Community Member
4 months ago

Bug: learner_response shows underscores for Non-Latin Languages in LMS Tracking for Survey Question

Hi Team, I have encountered an issue with Survey Questions in Storyline 360 (Version 3.109) when publishing to SCORM 2004 (3rd Edition). When a learner answers Survey Pick One, Pick Many, or Shor...
Articulate 360
storyline 360
Troy_Dunton_MA's avatar
Troy_Dunton_MA
Community Member
1 day ago

I've also just run into this issue in Articulate Rise with a Survey (published as SCORM 2004, 4th Edition). For our survey given in Simplified Chinese, the responses for single and multiple choice survey questions are converted to underscores. This is the same in SCORM Cloud and our LMS.

  • StevenBenassi's avatar
    StevenBenassi
    Staff
    16 hours ago

    Hey Troy_Dunton_MA​,

    Sorry to hear that survey data from Rise is not displaying as expected in your LMS. 

    I noticed that you've already opened a support case being handled by my teammate, Nell. It looks like he's currently reviewing your project and should be following up with you soon.

    We can continue troubleshooting through your case!