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SteveNixon-af38's avatar
SteveNixon-af38
Community Member
8 years ago

Cache location windows 10

Hi I can't seem to locate my cache files on windows 10. Also, where can I set the preference for the location for the cache files - assuming I have that option.

Many thanks.

Steve

 

15 Replies

  • JayCooper's avatar
    JayCooper
    Community Member

    I may be having a similar issue.  I'm going through my course file and reducing the size of my images (i.e., opening them in photoshop, reducing the image dimensions by 1/3 to 1/2, saving the image, then reimporting through Media Library) to reduce the overall size of my course file.  When I started, the course file was about 58K kb. 

    I've done about 15 images so far, reducing the image size from 700-600 kb down to 300-250 kb, but now my overall Storyline file has increased in size by 3K kb to 61K kb. 

    Is there someplace that Storyline saves/caches information that may cause this issue?  

    v/r

    Jay

  • Hi Jay, 

    If you save your project file a few times, or save your course to a new file, it should bring the file size down to its actual size. Can you try saving your course a few times to see if this works for you? 

    If you need additional assistance with troubleshooting file size issues, open a support case here to reach out to our support team. 

    Let me know how it goes!