Forum Discussion
Can I create closed captions on a project with only audio added, no video?
Hi all,
Just reading the release notes etc on the new features in the 29 August 2017 release, and noticed details about closed captions in Articulate Storyline 360.
I have a project with audio on each slide, with no video media. When i view Audio Tools Options, it advises there are no captions which is correct, but when i click the little "+" icon, it takes me straight to an explorer to find and upload captions.
2 questions:
1 - Can I create my own captions on a project with audio only, no video? If so, how?
2 - If i need to create closed caption files separately, are there any recommended third party web pages that offer this?
Thank you so much!
kindly,
Stevi
Hi everyone,
I have some great news to share. We just released another update for Storyline 360. In Update 86, we’ve included important fixes and new features.
One of the new features we’ve included:
- Position captions at the top or bottom of the slide to ensure closed caption visibility and prevent the obstruction of critical course content.
Launch the Articulate 360 desktop app on your computer to take advantage of this update, and click the Update button next to Storyline 360. You’ll find our step-by-step instructions here.
Please let me know if you have any questions.
26 Replies
Hello Alyssa,
Okay I've done all the troubleshooting thats on that page but still getting the same issue.
Thanks for the update, and I'll let Eloisa know that you didn't receive her email. I'll check back to be sure you receive the next one she sends.
Could you let her know that the issue is still lingering even after the troubleshooting? This also happens when I import a video (mp4).
Absolutely. ☺️
Also, I see Eloisa sent you an email today at 12:42pm EST. Did you receive that email from her?
I got it thanks! I replied to her as well.
Great, thanks for confirming!
Hello there Alyssa,
Just letting you know that I still haven't received a reply to the email I sent after receiving her initial response. Would you be able to provide any updates with regards to that? Thanks
Hi there! The last email I see in your case was when you sent us your log files on 9/8/17. Our team is looking into that now, and they'll reach out to share their findings with you!
So other than manually typing captions on an existing audio file or uploading an existing text caption file, Articulate is unable to close caption an existing audio file?
Guess what I am saying Is Articulate doe not offer the old time Dictation or Transcription software formerly used to produce captioning?
