When we try to add the View Try Test file as a Storyline block in Rise 360 it will upload it but the actual View Try Test functionality does not work and just freezes the video - please help.
Hi Danielle,
Sorry to hear that you ran into this issue.
Yes, the normal behavior would be for your Storyline 360 blocks to have full functionality when embedded in a Rise 360 course. I'd like to ask a few questions to help clarify your experience:
If the issue happens regardless of where and how the course is published, please share a copy of the affected project file here or in private by opening a support case for testing. We'll delete it when we're done!
