Forum Discussion

DanielleHatfiel's avatar
DanielleHatfiel
Community Member
9 months ago

Can you add a View Try Test Storyline360 into Rise 360 course?

When we try to add the View Try Test file as a Storyline block in Rise 360 it will upload it but the actual View Try Test functionality does not work and just freezes the video - please help.

  • Hi Danielle, 

    Sorry to hear that you ran into this issue. 

    Yes, the normal behavior would be for your Storyline 360 blocks to have full functionality when embedded in a Rise 360 course. I'd like to ask a few questions to help clarify your experience: 

    • Is your course published as a video, or is it in LMS or web format?
    • Can you replicate the behavior in a newly recorded set of "step-by-step" slides?
    • Can you replicate the issue if you publish your Rise 360 course to Review 360?

    If the issue happens regardless of where and how the course is published, please share a copy of the affected project file here or in private by opening a support case for testing. We'll delete it when we're done!