Forum Discussion

marketingdev's avatar
marketingdev
Community Member
9 years ago

Cannot delete desktop icon

Hi

Does anyone know how to delete the 360 desktop shortcut? - I cannot seem to delete it/move to trash.

Thanks
Mata

23 Replies

  • Just adding my voice to the chorus...

    Please make installing the desktop shortcut an OPTIONAL part of the install package for Articulate 360 so those of us who have left desktop shortcuts in the same trash bin as floppy disks, CD burners, and the Macarena can prevent it from showing up in the first place. It's annoying enough having to call IT to delete it (if your company doesn't allow admin rights on that), but having to do it every time you install a new update is well beyond annoying.

    If you aren't computer savvy enough to find the program unless the desktop shortcut exists, you shouldn't be using Articulate360 in the first place. There's no reason to default the creation of a desktop shortcut as part of the install. 

    Seriously. It's not 1997. Give us control over this behavior, please! 

  • This is so annoying, and it should be an easy thing your developers could fix. Why do you force un-deletable desktop shortcuts? This isn't a feature request, it's a bug.

  • RobinOldfield's avatar
    RobinOldfield
    Community Member

    Hi! Adding my voice to previous requests to please stop forcing the desktop shortcut with every update. I also have to request admin login from my org's help desk every time this happens and it seems like a waste of everyone's time. Thanks!