Forum Discussion
Cannot disable swipe
Hi, Megan.
Thank you for opening a case with our support engineers! I see you're working with Fannie May, so you're in great hands!
Please reach out through the case if you have additional questions.
- BenJones-748f0811 months agoCommunity Member
Hi Maria,
With regards to Megan's post above, I am also experiencing the same issue and have also raised a case with the support engineers. However, I am trying to resolve this quickly and thought you may have had insight as to what the resolution was? Also for the sake of the community, could this be shared here?
To share again Megan's issue, here is here post: When I enabled the swipe functionality, both base layer and other layers could swipe which made sense. However, when I disabled the swipe functionality in properties, the base layer cannot swipe, but the other layers could swipe).
I hope to hear back soon as this is a major issue in building a new design and although the swipe feature is great, this issue is stopping us being able to publish.
Many thanks,
Ben Jones- EricSantos11 months agoStaff
Hello Ben!
I'm happy to chime in! I looked at Megan's case and found that her issue was resolved by updating Storyline to the latest version.
If the issue persists, I encourage you to continue troubleshooting with Lianne in your support case so that we can find a fix. Please let me know if you have any questions!