Forum Discussion

RogerVaessen-86's avatar
RogerVaessen-86
Community Member
3 years ago

Cannot import slides

Hi! I've installed the 21 feb. update for Storyline 360 today and wanted to import some slides from our template library on Team Slides. When I click import on a random slide the dialog box appear...
storyline 360
KeithDonnan-f31's avatar
KeithDonnan-f31
Community Member
3 years ago

Hi Laurie,  I went down this rabbit hole pretty far, and had multiple threads with Articulate help folks.  The best I could get for a solution is that the particular Storyline file is corrupt. What I needed to do was to create a new clean Storyline file from scratch, then put in all the settings/dimensions/theme as I had in the broken file.  Then import slides from the broken file. Not great, as there will likely be slide cleanup work to get the course back in shape.   Lastly, be on the lookout for having too many masterslides for screens and also for layers (different masterslides for layers). I would suggest keeping it to less than 10 of each.

 

 

  • TonyStead-1b21d's avatar
    TonyStead-1b21d
    Community Member
    2 years ago

    I had an issue today whereby slides would not import from another Storyline file. After some deduction, it turned out that the use of 'Mouse cursor' animation was the cause. I deleted the mouse animation from each slide and it imported successfully.