Forum Discussion
Cannot open Articulate Storyline
Hi, my storyline has been acting weird lately.
Last week, I couldn't open a file that could be opened by the rest of my teammates. (https://smithu-team.monday.com/protected_static/1612356/resource...
Also, I do want to know the reason why I couldn't open the software at the first beginning and what can I do to stop it from happening? Thank you.
Hello Echo,
Happy to help!
Based on the screenshot you shared, it looks like you're working out of a Mac. You'll want to make sure that the virtual environment you're using to run Windows is configured according to this article:
If the issue persists after making the necessary settings changes, please let us or Chester know through the support case that you opened so we can continue troubleshooting the behavior with you!
