Forum Discussion
Can't access link to download desktop apps with Free Trial?
Hi all,
Just signed up for the free trial.
I'm running a Mac with an Oracle VM/Windows 10.
When I tried to access the link for desktop apps download instead of loading it would go in an endles...
Update:
I discovered the issue was my desktop Clock: The time wasn't accurate to my location. I was prompted about this when I signed in but didn't fix it. After fixing it, the page loaded and was able to download.
Yet, there's another issue: I noticed Storyline wasn't listed with the other download apps. Is it available with the free trial? If so, how do I download it?
Thanks
Thanks for the update, Jake; I'm glad to know you were able to download the desktop app! What you see with the Articulate 360 Desktop App is a bug discovered with the latest version. We're working on fixing it, and we'll let you know once we're done. In the meantime, please follow the steps in the article below to show the Storyline 360 shortcut again.
If you need help with anything else, please let us know here in the E-Learning Heroes Community or privately in a support case. We'll be happy to assist you!
