Forum Discussion
RichSmith-71a33
3 years agoCommunity Member
Can't change accounts
I have several Storyline accounts for different clients. I am trying to add a Storyline block to a RISE course but Storyline does not recognize that I signed out of one account and have signed into another when I publish the review link. I am 100% sure I am signed into the appropriate account but the review link publishes to the previous account I was logged into. I have called Storyline support and they seem to aware of the problem but don't have a good answer.
Hi Rich,
Good call on opening a support case! I can see that my colleague Matthew is working with you on the case. You're in good hands, and we'll continue troubleshooting the issue there!