Forum Discussion
Can't import PowerPoint slides into Storyline 360.
I had similar problems, numerous times today. Using Windows 10 with PowerPoint 365 and Articulate 360 - Storyline. All products current and up-to-date. Trying to import a .pptx file from a folder in My Documents (local) produced a never-ending spin with zero import. So, I saved the file as both a .pptx and a .ppt (2007-2013 - compatibility mode) and put them on my desktop. The .ppt imported without any error messages, BUT didn't import the slides with the SmartArt or charts. The .pptx file imported and presented numerous errors (see attachments.)
So, I went into each file and removed all slides with SmartArt or charts. Both files imported without issue. I'm really hoping that these error messages shed some light for support to fix the issue as rebuilding SmartArt/charts, etc., is not efficient use of time. Nor, is making sure that files are saved on the desktop - that becomes a huge file management issue.
Hope this helps.
I have seen these errors with my users as well, although only once or twice. More often the upload is just ridiculously slow, like a presentation that took 30 seconds to upload last week took 30 minutes this week, and one that took 2-3 minutes last week took 3 hours this week. Sure technically it still worked, but how productive can my marketing/education team be when they have to wait 3 hours before starting each project.
What really is starting to make the situation worse, and anger management more, is that there does not seem to be any response from Articulate. I have submitted two separate service tickets and there have been no updates, or even acknowledgements of the problem. I have been forced to start looking for alternative software options.
