Can't import PowerPoint slides into Storyline 360.

Hi all,

I hope this piece of information below can provide some respite to what seems a somewhat endemic problem. It took a month after my original post (April 2018) but there's some progress.

After uninstalling/re-installing/talking a lot with Microsoft/swearing a lot, there was some element of fix with these actions from the link supplied https://articulate.com/support/article/Articulate-Storyline-360-How-to-Fix-Unexpected-or-Erratic-Behavior

1) I didn't have a .net framework 4.6

2) I also made sure that ppt was closed when I ran storyline.

The good news was that I managed to get beyond the 'can't import.....' and managed to be able to select some ppt pages. The bad news was that only 5% imported and after an hour or so it gave up.

Hopefully this information may help somebody, just not me yet.

Adam