Forum Discussion

SteveJones's avatar
SteveJones
Community Member
9 years ago

Can't import PowerPoint slides into Storyline 360.

I'm suddenly unable to import PowerPoint slides into  Storyline360. I've even tried importing slides I've imported before. Did something change? How can I fix? Thanks, Steve
storyline 360
  • KatieRiggio's avatar
    KatieRiggio
    Staff
    5 years ago

    Hi, Muneer!

    Thanks for creating that helpful video. I'm happy to help find a fix.

    The "Illegal characters in path" error typically occurs when there's an issue with the file or path name. It looks like the PowerPoint is on your D: drive. Could you copy it to your desktop to see if that helps? 

    • MuneerAltalai's avatar
      MuneerAltalai
      Community Member
      5 years ago

      Hi, Katie 

      Thanks for reply and Help

      Still the problem 

      See the attached video

      I am using Windows 10 Home Single Language and Office 360 latest version

       

      • VinceScoma's avatar
        VinceScoma
        Community Member
        5 years ago

        Hi Muneer, 

        I'm sorry that you are still hitting this snag! I see that you have an open case with our Support Team, so I would encourage you to keep at it. You are in great hands! 

        Please let us know if you have any questions!