Forum Discussion

KristianTara552's avatar
KristianTara552
Community Member
6 years ago

Can't import translated xliff file

I have received translated XLIFFs from a trenalting agency, but when I try to import them to SL i get this error message: Unsupported XLIFF File: The document target language should be present onl...
storyline 360
Rise04's avatar
Rise04
Community Member
5 years ago

Hi, is there a solution for this problem. I am also getting the same issue as Lis. 

BeccaLevan's avatar
BeccaLevan
Community Member
5 years ago

Welcome to E-Learning Heroes, Rise 04! ⭐️

Sorry to hear you're hitting a similar roadblock. I don't see a case history regarding this error for Lis, but we're happy to help troubleshoot!

If you're comfortable sharing the XLIFF file, feel free to connect with one of our support engineers here so they can lend a hand. Then someone from my team will reach out with the next step!

  • KurtHauff's avatar
    KurtHauff
    Community Member
    5 years ago

    I have opened case 02915694 today. 

    • BeccaLevan's avatar
      BeccaLevan
      Community Member
      5 years ago

      Thanks for the heads up, Kurt! I spotted your case, and I see that Phil is working out this issue with you. I'll be following along in your case to share any pertaining info in this discussion!

      Also, welcome to E-Learning Heroes! ⭐️