Forum Discussion
Can't open Articulate 360 or Storyline, or reinstall because Articulate 360 can't sign in
I hope someone can help us!
Our problem started after the new Storyline software release dated July 23, 2019.
My co-worker is unable to access Storyline 360. When she tries to launch Storyline, ...
Hi all,
We submitted a ticket on the issue. Before anyone got back to us, we uninstalled everything, downloaded the software again and tried to reinstall. At first, it wouldn't let us reinstall. We did another clean sweep of the computer and tried again. It finally worked and she was able to launch Storyline.
I and another person also had issues after the update. We had to reboot our computer several times and the software started working again. Maybe there is a problem with the latest release of Storyline?
Thanks,
Maureen